Terms of Services


Introduction

This website is owned and operated by South Crete Tours S.A. (referred to as "we", "us" or "our"). South Crete Tours S.A. makes this webite solely to provide travel information and travel-related goods and services for all its visitors/ viewers and/or users (referred to with the terms /as "you," "your", "yours", and "yourself"). This web site is offered to you at your free will only for legal use (gathering of general travel information, bookings, car hiring or any other purchase of our goods and services).

Availability

The possibility of reservations for all our goods and services is subject to availability at the time of booking. Your request for availability will be confirmed within 24 - 48 hours.

Prices

The prices for hotel rooms, apartments, villas, packages and cars, which are listed in the website southcrete.gr include taxes, charges for all services and all other expenses that are given in detail in the web page of each hotel. The Company South Crete Tours S.A. reserves the right to alter the listed prices in the website at any time, without any previous notice.

Payments

When making a reservation for hotel rooms, apartments or villas, packages and cars through the website southcrete.gr full payment is required to secure your booking via credit card VISA, MASTERCARD or AMERICAN EXPRESS or via bank deposit. No bookings will be processed until a deposit is received. No liability will be accepted by South Crete Tours S.A. until payment is actually received by South Crete Tours S.A.. South Crete Tours S.A. cannot accept any responsibility for fraudulent use of a credit card.

In case of charging a credit card the purchaser will receive through e-mail an electronic payment receipt. For each reservation, there will be the respective electronic bulletin of reservation (voucher) which will be sent to the purchaser through e-mail and which the buyer has to present at the hotel or villa for the rendering of services.

The payment receipt and the electronic voucher, after being issued will be saved in the personal service of the website southcrete.gr and the purchaser will have free access and the possibility of printing them by using his personal codes (username and password). You represent and warrant that if you are making any payments, all any payment information you provided is true, correct and complete. You will pay the charges incurred at the posted rates, including any applicable taxes.

Prices inclusions and exclusions

Items included in the prices or rates of the products are specified in each section. Prices do not include: meals other than as stated in itineraries; any air fares; Government departure taxes; passport and visa charges; vaccination fees; airport taxes; all items of a personal nature such as telephone calls, beverages; laundry; excess baggage charges and gratuities; travel insurance.

Note: For any further information regarding the terms of reservation, please contact us

Last Updated: Sat, 22 Nov 2015 16:36

South Crete Tours s.a.

Terms of Use


Formation of contract

If you browse and use this website in any way, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the relationship of South Crete Tours S.A. with you in relation to this website. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the website.

Application

These terms and conditions apply to any provision of goods, packages or services by South Crete Tours S.A. and can not be modified by the user in any way. Please read carefully. If you disagree with any part of these terms and conditions, please do not use our website for getting any information, goods or services.

Copyright - intellectual property rights

The content and all material contained in the pages of this web site is owned by or licensed to South Crete Tours S.A. - southcrete.gr or other information providers and shall be protected by copyright laws of Greek and European Law and international agreements and conventions. This material includes, but is not limited to, the design, layout, look, graphics, pictures, photographs, drawings, texts, trademarks,services provided and, in general, all files.

You/Users agree not to reproduce, copy, distribute, display, re-publicize, transmit, assign, sublicense, sell, modify, counterfeit, imitate or exploit for any public or commercial purpose, in whole or in part, any portion of the Site, use of the Site, or access to the Site without prior written permission. You/Users are allowed to store, copy or/and print part of the content of this site in a plain personal computer solely for the user’s personal use and not for commercial operation. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Responsibility

As an agent, South Crete Tours S.A. offers goods and services for itself and other principals providing, inter alia, accommodation and transportation - car rental - transfer services. All tickets, coupons, exchange orders, vouchers and receipts are issued subject to the appropriate tariffs and terms and conditions of sale of South Crete Tours S.A.\'s principals and these conditions.

It is therefore important to note that all/some/several bookings made by South Crete Tours S.A. are subject to the terms and conditions imposed by airlines, coach operators, hoteliers, tour operators and others providing services including, but not limited to, shipping, car hire, ferry, tour and restaurant operators whose services are utilised by South Crete Tours S.A. some of which limit or exclude liability in respect of insolvency, non operation, death, personal injury, delay and loss or damage to baggage. This material includes, but is not limited to, the design, layout, look, graphics, pictures, photographs, drawings, texts, trademarks,services provided and, in general, all files.

You/Users agree not to reproduce, copy, distribute, display, re-publicize, transmit, assign, sublicense, sell, modify, counterfeit, imitate or exploit for any public or commercial purpose, in whole or in part, any portion of the Site, use of the Site, or access to the Site without prior written permission. You/Users are allowed to store, copy or/and print part of the content of this site in a plain personal computer solely for the user’s personal use and not for commercial operation. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Limitation of liability

South Crete Tours S.A./ southcrete.gr takes on the duty to collect, process and distribute its contents provided on an "as-is" basis with respect to their merchantability and fitness for a particular purpose. Your use of any information, services or materials on this website is entirely at your own initiative and risk, for which we shall not be liable.

Under no circumstances, including negligence, shall South Crete Tours S.A. be liable or assume any responsibility for any damage incurred to the user\'s computer, equipment or other property, arising from access to, browsing in, use of the pages, services, choices and contents of southcrete.gr, or/and downloading of any materials, text, images, video or audio from this site. South Crete Tours S.A. shall not be liable for any claim arising from such damage as infection or corruption of the user’s computer system from viruses, Trojan horse, spyware, hijackers, crimeware, adware, dialers, keyloggers, worms, rootkits or any other malware. Users shall be solely responsible for their personal equipment along with the necessary technological means.

South Crete Tours S.A. shall not be liable for any loss, expense or cost incurred by you, resulting from the service failure due to reasons of force majeure, including (but not limited to) accident, flood, war, fire, explosions, strikes, riot, lockout, power failures, government priorities, civil disorder, labor stoppages, breakdown of plant or machinery, ill or absent employees, supplier failure or delay, delay in transit, postal delay, acts of terrorism, acts of God, computer hacking or attacks or breakdown or malfunction of utilities, communication systems, machinery, computers, transportation facilities or other equipment of any nature, or any other unexpected or exceptional cause or circumstance.

Without affecting any limitation or exclusion of liability elsewhere in the Terms of Use, South Crete Tours, its affiliates, directors, shareholders, employees and distributors will not be responsible or liable, directly or indirectly, for any special, economic or consequential damage, injury or loss sustained by you or any other party whatsoever and howsoever caused by or in connection with any use made by other users of their respective user Accounts.

Any liability of South Crete Tours S.A. shall in any event be limited to the licence fees/subscription fee and service charge for accessing this site paid by the customer in the year in which the event of default arises. Nothing herein shall limit either party’s liability for death or personal injury arising from the proven negligence by itself or its employees or agents.

Termination of services operation

South Crete Tours S.A. reserves the right to terminate or suspend its services and/or your access to all or part of the site, with or without notice, for any conduct that South Crete Tours S.A., in its sole discretion, believes is in violation of any applicable law or is harmful to South Crete Tours S.A. or a third party. Upon the termination of any User Account, South Crete Tours S.A. reserves the right to delete from server(s) any information contained in southcrete.gr, including, but not limited to, postings, comments, messages, user ratings and points in account?. There will be no refund to any kind on termination and you agree to waive all rights to claim or request of such refund.

Indemnification

You shall fully indemnify South Crete Tours S.A./ southcrete.gr against any liability to third parties arising out of the Customer’s use of the goods and services.

Warranty

South Crete Tours S.A./ southcrete.gr warrants that it has the right to provide the information, goods, services, choices, contents and materials on an "as-is" basis and that these will be supplied using reasonable care and skill. Neither we nor any third parties provide any kind of warranty or guarantee as to the thoroughness, accuracy, timeliness, performance, completeness, adequacy, lawfulness and, in general, the conditions of merchantable quality or suitability for purpose of the information, services, choices, contents and materials found or offered on the pages of this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors (due to the inability of physically monitoring the huge body of information during its initial production and collection) and we expressly exclude liability for any such inaccuracies or errors or for the correction of the errors, to the fullest extent permitted by law. So South Crete Tours S.A. recommends its users to double check the information provided. Additionally, South Crete Tours S.A. does not warrant that its site or other affiliated sites or the server(s) through which the above are made available to users will be free of viruses or other harmful elements.

Both parties warrant that they are registered under the Data Protection Act in respect of the collection, processing and use of the information, goods and services. Each party will comply with the Act including but not limited to its obligations in respect of any personal data which it may supply to or receive from the other party.

User conduct

Users of southcrete.gr may be allowed to use South Crete Tours.gr services to upload, post, email, transmit, or use other method to install content like reviews of goods or services, comments, suggestions, or other messages (submissions) but so long as the content of the submission is not unlawful, threatening, abusive, spiteful, defamatory, invasive of privacy, obscene, profane, sexually explicit, fraudulent or otherwise objectionable or injurious to third parties (including, but not limited to, any content that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate applicable law), content installed by a person that does not have a right to do so, software or other content (text, picture, sound, video, animation) that infringes on any intellectual property rights of any body, any unauthorised advertising, promotional materials, "junk/spam mail", material containing malware.

Users may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the submission,interfere with or disrupt the services or servers or networks connected to southcrete.gr services, disobey any requirements, procedures or regulations of use of such networks, interfere with the privacy as well as the individual and social rights of other users in whatsoever way (for instance, by collecting and/or storing personally identifiable information about other users). South Crete Tours S.A. - southcrete.gr reserves the right (but not the obligation) to monitor,edit and remove any submission but does not regularly review posted submissions.

By posting or sending us any submission, you grant southcrete.gr a non-exclusive, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such submission in any media.

Links to other sites

From time to time, southcrete.gr may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse or accept or control the website(s).

We have no responsibility for the content, the availability, privacy policy, quality and thoroughness of the services of other web sites and pages to which users are referred through links, hyperlinks or advertising banners of the linked website(s). In no event shall we be liable for any damage arising from or relating to any use, services or other materials relating to any linked site or contained in a linked site.

Terms of use and service updates

This website is subject to change. South Crete Tours S.A. - southcrete.gr has the total right at any time to edit/delete/modify any contention in the website, including this Agreement, without further notice to users of the site. Any modifications to the Agreement or the Terms of Use and Service will be effective upon posting. You should therefore read these Terms of Service and Conditions of use before you make any reservation. Your continued use of the South Crete Tours S.A. website after any modifications indicates your acceptance of the modified Terms of Service.

Governing law and other terms

Your use of the Site and agreements formed between you and us shall be governed, interpreted and supplemented according to Greek Law, the Law of the European Union and the corresponding international conventions and any disputes or proceedings shall be subject to the exclusive jurisdiction of the Greek courts.

Should any provision of the above terms become invalid, it shall automatically cease being in force and it shall be removed from this document without prejudice to the validity of the other terms. This document is the entire agreement between South Crete Tours and the user of its pages and services and shall bind solely these parties. Any amendments to these terms shall be taken into account and shall be a part of this agreement insofar as they are formulated in writing and incorporated herein.

Use of information

You agree to our use of information about you as described in our Privacy Policy.

Last Updated: Sat, 16 Nov 2015 10:48

South Crete Tours s.a.

Changes & Cancellations


Changes and Cancellations


Longer Stay

If you wish to extend your stay in the hotel, apartment or villa, or extend your car rental days during your vacation, our company South Crete Tours S.A. will do its best to help you do so depending on availability, but South Crete Tours S.A. cannot warrant that you will continue to stay in the same room, or in the same hotel, apartment or villa or that you will continue to have the same car type. If you wish to extend your stay/rental, before your arrival to the hotel/rental location, or change the dates of your stay/rental you must contact us in time.

Early Departure

If you no longer wish to stay in your hotel, apartment or villa or you have to leave or drop off the car you rented from South Crete Tours earlier, there will be no claim for refund of money from South Crete Tours S.A. In any other case, you will have to communicate in time with South Crete Tours S.A.

Full Cancellation of Reservation


If you request South Crete Tours S.A. to cancel all your travel arrangements before arrival, our liability will be limited to a refund depending on how early the cancellation date is. You reserve the right to cancel your reservation for all booked services at any time, with the following cancellation fees:

  • No show or cancellations 0 - 15 days before the date of the arrival: 100% of the total cost is retained.

  • Cancellations 16 - 60 days before the date of the arrival: 50% of the total cost is retained.

  • Cancellations 61 days or more before the day of the arrival: 25% of the total cost is retained.

Last Updated: Sat, 06 Oct 2015 20:56

South Crete Tours s.a.